// use cases

Real processes. Real agents. Real numbers.

A selection of the work we do across industries — from process intelligence diagnostics to AI agents running in production.

// Process Intelligence Order cancellation alerts — Process Intelligence use case

An hourly Celonis alert that tells the right distribution centre the moment automated order cancellations run out of hand.

60 minalert cycle

<1 moto live

// Process Intelligence Multi-process implementation — Process Intelligence use case

Eight core processes made transparent and harmonised after three distribution businesses merged — with 100 million order items a year in scope.

100Morder items/yr

8processes live

// Process Intelligence Process mining for internal audit — Process Intelligence use case

A world leader in lighting tests its internal controls against the whole population instead of a sample, using the Process Adherence Checker.

100%population tested

5controls in pilot

// Process Intelligence Process mining for web analytics — Process Intelligence use case

The online customer journey of a health-tech leader reconstructed from click events, so marketing budget follows what visitors actually do.

100%transparency gained

>15bnclient turnover

// Process Improvement Order quantity optimisation — Process Improvement use case

A family-owned industrial-vehicle manufacturer saves millions by ordering the right quantities — up to 75% cost saving per SKU.

≤75%saving per SKU

25kSKUs in scope

// Process Improvement Smart task and planning tool — Process Improvement use case

Daily planning for a telecom’s network delivery teams went from an hour of spreadsheet work to none, with tasks allocated automatically against SLAs.

750+hours saved

0 hrsdaily planning

// your turn

Your process could be the next case study.

Bring us the one that frustrates you most. We'll bring the data.